The Certified Credentialing Professional Experience: A Q&A With Susan Gould, CSP, ICE-CCP

For many, obtaining the Certified Credentialing Professional (ICE-CCP) certification from the Institute for Credentialing Excellence (I.C.E.) is not only an opportunity to test their knowledge on credentialing subject matters, but to also prove they have the skills and abilities in multiple areas of the credentialing industry.

In the latest installment of our Q&A series with members of the inaugural ICE-CCP cohort, I.C.E. Publications and Editorial Committee member Steven Garner, PMP, CAE, ICE-CCP, spoke with Susan Gould, CSP, ICE-CCP, to learn more about her interest in obtaining this certification, what the remote testing process was like and what this accomplishment means to her.

Click the links to view part one, part two and part three.

What attracted you to pursuing the ICE-CCP certification?

It was an opportunity to test my credentialing knowledge with a reputable organization that would allow me to continue my professional development in the field. Being one of the first to earn a new certification was an exciting pursuit for me.

How did you prepare for taking the exam?

I looked at the blueprint and the recommended resources. While I reviewed all blueprint topics, I focused more time on the areas where I felt I needed to study, more so than the areas where I have spent my credentialing career working in. I always study topics even if I am familiar with them to ease my insecurities.

What was the remotely proctored exam experience like for you?

It was a bit nerve-racking leading up to it. I had not experienced remote proctoring before, and I was pretty focused on ensuring there was absolutely nothing in my testing area that could have been perceived as a problem. Once I got going with it, though, it was very easy. I think I put more stress on myself about it than was necessary.

How do you see your career being impacted now that you earned the ICE-CCP?

Achieving the ICE-CCP was the second professional development opportunity that I pursued with I.C.E. (the first being the credentialing specialist certificate). It helps me validate to myself that I am doing well in this profession and the recertification requirements will ensure I keep pushing myself to continue learning.

What advice might you offer to those considering the pursuit of the ICE-CCP certification?

Jump in and go for it! Review the blueprint; take time with the references. Do not be concerned if you do not pass on your first time. Many folks take more than one go at an exam to achieve a certification, and that is okay! Perfection is not necessary; persistence is admirable.