If 2020 brought us anything, it was continuous change, disruption and the need to think differently — and the top viewed articles from Credentialing Insights are a testament to that. From assessing live remote proctoring to finding areas of innovation and everything in between, take a look at the most viewed articles from the year.

1. A Look Inside the NCCA's Assessment of Live Remote Proctoring

Featuring Linda Waters, PhD, Prometric

Earlier this year, The National Commission for Certifying Agencies (NCCA) created a subcommittee to oversee an assessment of live remote proctoring. I.C.E. spoke with subcommittee member Linda Waters, PhD, to learn more about this assessment and what the NCCA hopes to achieve with its outcome.

2. What do Gen Zs and Millennials REALLY Think About Certification

By Lenora G. Knapp, PhD, Knapp + Associates International, Inc.; Sandra Bauman, PhD, Bauman Research & Consulting; and Liberty Munson, PhD, Microsoft Worldwide Learning

While you can’t read the minds of Gen Zs and millennials, a large-scale, national study did the next best thing: surveyed these generations for their thoughts and motivations regarding professional credentialing. Learn more about the results and key takeaways from the study’s leads.

3. Medical Specialty Boards Chart a New Path for Recertification

By Tom Granatir, Senior Vice-President, Policy and External Affairs, American Board of Medical Specialties

Continuing education for the medical field has become a hot-topic debate regarding the value of the Maintenance of Certification program. Learn how the ABMS listened to physicians’ concerns around the MOC program and developed new programs focused on continued learning over time.

4. Building Credentialing Pathways From the Ground Up

By Rebecca Hastings, SPHR, PHRca, Palo Alto Networks; Anjali Weber, MS, CAE, Amazon; and Pam Weber, CAE, International Board of Lactation Consultant Examiners

Explaining credentialing to someone who is not in the industry can be difficult, but critical in order to attract people who have skills credentialing organizations need. Read on for a brief review of hiring resources and tips for success related to credentialing organization careers.

5. Partnering to Grow New Perioperative Nurses

By Lisa Alikhan, Competency & Credentialing Institute

The demand for nurses is on the rise, but the United States is facing a nursing shortage. Discover how the Competency & Credentialing Institute and National Institute for First Assisting created a certificate program to combat this issue and introduce nurses to the practice of perioperative nursing.

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